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Office Closure: COVID-19


A Guide for bridgeMLS Participants & Subscribers 

Due to rising concerns of the coronavirus in the Bay Area and the "Shelter in Place" order for Contra Costa and surrounding counties, bridgeMLS' office hours have changed. The new office hours will take effect Tuesday, March 17th until further notice. At this time, walk-ins are prohibited, as the office will be closed. Staff will be reachable by phone or email, between the hours of 9AM and 5PM, Monday - Friday.  

Additionally, bridgeMLS will not hold any live training classes, events, or educational courses through Tuesday, April 7th. All live training sessions will be  replaced with LIVE webinars instead. For more information, email

Learn more about what you can do to stay safe by reading NAR's Coronavirus Guide for REALTORS® and Contra Costa Health Services' Interim Guide for Social DistancingBe sure to stay up to speed with C.A.R.'s Coronavirus (COVID-19) updates , and contact their hotline with questions. 


Prevention Measures 

Ccoronavirus Outbreak: Open Houses and Showings:

We advise all members to heed the direction of your Local, State and National governmental entities regarding the COVID-19 outbreak. Based on the March 16th Directive to Shelter in Place until April 7, we strongly recommend that you consider other alternatives to Broker Tours and Open Houses. First and foremost,  consider the health and well-being of your clients, your fellow agents and the public before holding a Broker Tour or Open House. We also suggest you to seek the advice of your brokers and consider the wishes of your clients in how to market their properties at this time. Read NAR's Recommendations for Open Houses and Showings to learn more. 

Should I still conduct open houses on my listed properties? 

Speak openly and honestly with your seller about the pros and cons of holding an open house. Assess the risk based on your specific location, and direct your clients to local and state health authorities for specific information about the severity of the risk in your area. You could also propose alternative marketing opportunities for your seller's consideration, such as video tours and other methods to virtually tour a property. If you do hold an open house, consider requiring all visitors to disinfect their hands upon entering the home, limiting the amount of people in the home and providing alcohol-based hand sanitizers at the entryway, as well as soap and disposable towels in bathrooms. If you decide to do any cleaning at your client's home, be sure to check with your client in advance about any products you plan to use. After the open house, recommend that your client clean and disinfect their home, especially commonly touched areas like doorknobs and faucet handles.  


Thank you,Eric Wong, 2020 President & DaVina Lara, CEO


Frequently Asked Questions

What is coronavirus?

COVID-19 is a novel coronavirus that has infected more than 142,000 individuals in 134 countries, causing the World Health Organization (WHO) to classify this outbreak as a pandemic on March 11, 2020. Symptoms include fever, cough, and shortness of breath. Anyone experiencing emergency signs such as difficulty breathing, persistent pain or pressure in the chest, new confusion or bluish lips or face should immediately seek medical attention.

What is the risk of exposure to coronavirus?

Older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. The virus is thought to spread mainly from person-to-person and the best way to prevent illness is to avoid being exposed to this virus. The CDC urges citizens to monitor your health and practice social distancing. Social distancing means staying out of crowded places, avoiding group gatherings, and maintaining distance (approximately 6 feet) from others when possible. 


What measures can be taken to reduce the risk of contracting and spreading the virus?

The CDC urges individuals to take these measures to protect themselves and others:

  • Wash your hands frequently with soap and water for at least 20 seconds. If soap and water aren't available, use an alcohol-based hand sanitizer.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Practice social distancing by staying out of crowded places, avoiding group gatherings, and maintaining distance (approximately 6 feet) from others when possible.

  • Avoid close contact with anyone who is sick.

  • Stay home if you have a fever, cough, shortness of breath or any other cold or flu-like symptom.

  • Clean and disinfect frequently touched objects and surfaces.

  • Cover your mouth and nose with a tissue when you cough or sneeze, or cough or sneeze into your sleeve.

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