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Top 5 Support Calls for June 2023

Here are the top 5 MLS Questions for the month of June:

Area relational value error. If you are seeing this error when saving listings, simply remove all values in the district neighborhood field, Complex name, and HOA name. Enter the correct area value and that will enable all the valid neighborhood, complex, and HOA values to be selected.

Issues locating buyer agents. If the buyer agent profile is not a selectable option in the input system, you can add the profile “Out of Area non member”. Then add the actual agent’s DRE number in the buyer agent DRE field. This will allow you to save the listing.

Editing closed listings. If you need to make changes to a closed listing, simply email us at with your request and we can update the closed listing for you. Please note that certain conditions require additional documents and some restrictions may apply.

Coming Soon Listings. If you are unsure or have questions in regards to Coming Soon listings, you can find this information on our website at Simply search Coming Soon Listings on the right and you will find our blog posts on Coming Soon listings. You can also email your questions to us at

Direct link below:

Collaboration Center and Auto email notification - These options are available in paragon for users to conduct drip campaigns. Instructions and videos on how to set up a client to receive email notifications or collab center notifications are available on Paragon in the Help button located in the top right hand corner of the system. Instructions for all other Paragon features are readily available there as well.

Paragon help site:

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