Click 'office closure' link above to learn more

Due to rising concerns of the coronavirus in the Bay Area, bridgeMLS' office hours have changed. The new office hours  start on March 17th, and  normal office hours are to be determined.  At this time, walk-ins are prohibited, as the office will be closed. Staff will be reachable by phone or email, between the hours of 9AM and 5PM, Monday - Friday.  

Additionally, bridgeMLS will not hold any live training classes, events, or educational courses until further notice. All live training sessions will be  replaced with LIVE webinars instead. For more information, email

If you have any questions or concerns, contact us:

bridgeMLS Support: 925.363.2333

bridgeMLS Email: 

March 25, 2020 | 3:53 PM l Temporary Feature – “Ask DRE Licensing” By Email

In addition to our public phone line, DRE is temporarily answering Licensing related questions by email at  


Staff responding to these emails will have access to limited information and can only answer general licensing and examination questions, such as how do I apply for a license or what are the requirements to renew a license, etc. This email feature cannot provide information about individual applicant statuses, such as when will my renewal be processed, when will my exam be scheduled or why did I get a deficiency letter.


For specific questions about application statuses, please contact Licensing at (877) 373-4542.  Emails will be answered in the order they are received. Please expect a 48 hour turn around for an emailed response. Also, be sure to check your spam or junk folders for responses, per the Department of Real Estate, Licensing Program.

March 25, 2020 | 9:00 AM l A Message To Our Members: We Are Here For You 

Although we are all facing the Shelter in Place order due to the coronavirus outbreak, bridgeMLS and Bridge Association of Realtors® are persistently working to support you in every way possible. As we continue to offer our services by phone and email,  our office hours are from 9AM - 5PM, Monday - Friday. 


We  also believe this is a great time to take advantage of your MLS training and have provided webinars for you to catch up on your learning.  To access live webinars, how-to videos, user manuals, and register for them, click HEREIf you have any questions or concerns as it relates to the MLS, please do not hesitate to contact us, as you are our biggest priority. 


We will get through this, together. 

bridgeMLS Support – Phone: 925-363-2333 | Email:

Bridge Association of Realtors – Phone: 510-848-4288 | Email:

Member portal link -

March 23, 2020 | 12:03 PM l Showing Information: Not Allowed  

In support of the statewide Shelter in Place, effective immediately, CCAR, Bay East, and bridgeMLS will no longer allow “showing information” to be included in the MLS public or confidential remarks until further notice.  Any existing showing information will be removed from the MLS system accordingly. 

Media links (Virtual Tours) are allowed temporarily in public remarks during Shelter in Place. Please note: If you receive an auto-email from our Compliance department on posting a VT in Remarks – simply reply to email and violation will be removed from your record.  Any questions please email us:

March 24, 2020 | 4:21 PM l County Clerk-Recorder's Update 

Attention bridgeMLS Participants and Subscribers: The government affairs staff from each of the San Francisco Bay Area local REALTOR® associations have prepared a status report for each of the county clerk-recorders.  This information is provided as a courtesy for real estate professionals in transactions throughout the Bay Area.  We’ll be updating it on a regular basis.  Please reach out to your local government affairs staff if you need anything. 

Click HERE to view County Clerk-Recorder Status and Services

March 19, 2020 | 3:38PM | Open House/ Brokers Tour Shut Off Update:

In accordance with the Shelter in Place order and in the best interest of Participants/Subscribers, clients and the community, CCAR, Bay East Association and bridgeMLSs have temporarily shut down member’s ability to schedule, promote and access open houses and broker tours, effective immediately. We will continue to keep you updated as news becomes available.


**  Please note that we are not eliminating your capability to add a Listing into the MLS.

March 19, 2020 | 2:22PM | Recorder Office Update:

Alameda County Recorder’s office is closed but drop box is open.

Contra Costa County Recorder’s office is open but with limited services.

Clerk of the Board will be open with new schedule 10am to 2pm

For more information, click HERE. 

March 17, 2020 4:14PM Update:


Due to the Shelter in Place Order from local counties, bridgeMLS Board of Directors have established a temporary MLS rule change.


If you placed your listing in “Temporary Withdrawn”  status on or after Monday, March 9, 2020 (where the listing contract is still valid, but the property is not being actively marketed) so it does not accrue DOMLS or CDOMLS, we will allow you to email us a request to have that listing marked as “New” once the listing has been changed back to any Active status.


Please note that the “New” status will not change, or zero-out, or “reset” the Days on MLS(DOM) or Cumulative Days on MLS(CDOMLS) counter on listings. Using “Temporary Withdrawn” will stop DOMLS and CDOMLS from incrementing.


Also, please be aware that placing a listing “Temporary Withdrawn” will not stop all third-party sites (such as Zillow, Redfin, etc) from incrementing their days on market count on listings that they have already received, as many of these sites and portals calculate “days on site” or “days on market” according to their own systems. bridgeMLS has no control over that.

March 17, 2020 Update:

Based on the March 16 directive to SHELTER IN PLACE until April 7, we have disabled the Broker

Tour input feature for the duration of this directive. Additionally, we strongly advise all bridgeMLS users to cease having Open Houses and Showings. Please refer to the C.A.R. Guidance on Open Homes that was sent to all REALTORS on March 17 for legal and business advice. Consider alternative ways and technologies to help clients and fellow agents to preview homes. Virtual showings and video chats are effective tools that many agents are already using.

 Always seek the advice of your broker before making the decision to offer ‘live’ showing of properties during the COVID-19 outbreak and SHELTER IN PLACE directive. Failure to comply with the directive is a misdemeanor punishable by fine, imprisonment or both (California Health and Safety Code, Section 120295, et seq.).  

March 15, 2020 Update:

We advise all members to heed the direction of your Local, State and National governmental entities regarding the COVID-19 outbreak. Based on the March 16th Directive to Shelter in Place until April 7, we strongly recommend that you consider other alternatives to Broker Tours and Open Houses. First and foremost,  consider the health and well-being of your clients, your fellow agents and the public before holding a Broker Tour or Open House. We also suggest you to seek the advice of your brokers and consider the wishes of your clients in how to market their properties at this time.

March 27, 2020 | 11:39 AM l Real Estate Exams Update

The Department of Real Estate (DRE) is cancelling real estate salesperson and broker license exams in all exam centers through April 30, 2020. This action is being taken to comply with state and local public health agencies ordering residents to shelter in place to slow the spread of COVID-19.
Examinees affected by these cancellations will be notified by email and will be allowed to reschedule their canceled exam dates using DRE’s eLicensing system. Exam rescheduling fees will be waived for canceled exams.
Examinees with questions or concerns regarding canceled exams can contact DRE’s Licensing program at (877) 373-4542 or by email at


March 27, 2020 | 11:39 AM l Real Estate Exams Update

Today, the U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) updated its list of essential services during the coronavirus (COVID-19) crisis and expressly included residential real estate. Since Governor Newsom’s March 4, 2020 order incorporates this list, the order now includes residential and commercial real estate, including settlement services, as essential services in California. However, if a city or county has an order with a more restrictive standard regarding what qualifies as an essential service, or more restrictions on activities, those guidelines will still govern the activities of a licensee.

Read the full statement from C.A.R. here.


Notwithstanding this new development, all real estate licensees must take into account the health and safety of their clients and fellow licensees, and follow the existing protocols for protecting against the spread of COVID-19. If such health safeguards and protocols are not followed, the rule for the state could easily change to stop or restrict all real estate activity. To that end, in conformity with current health guidelines, real estate licensees should follow all CDC and local health mandates.


1. No open houses should be held.

2. Showings should be done virtually, if at all possible.


An updated FAQ and more information on recommended best practices will be posted on the ( ) website as soon as practicable.

© 2020 by bridgeMLS